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HOW SELLING WORKS

Kloset Klub is South Africa's curated resale platform for quality pre-loved fashion.

If you have pieces worth buying, we have buyers ready to pay for them.

START LISTING

HOW DOES KLOSET KLUB WORK?

  • Create your store and list your items for free with photos or a short video

  • Hit Generate ✨ and let our AI write your listing description for you in seconds

  • Add your store link to all your social media profiles and share your listings on WhatsApp to get your first buyers faster.

  • Tag @klosetklub_za every time you post and we will always reshare.

  • When someone buys, your payment is held safely until the buyer confirms they are happy

  • Ship easily with Pudo using door collection or one of over 1,200 lockers nationwide

  • Once the buyer confirms, a 5% success fee is deducted and the rest lands straight in your wallet

  • Withdraw to your bank account anytime for just R5 (VAT Ex)

WHAT TO LIST

Items that sell best are recognizable brands, good quality garments, and styles buyers actively search for. If you are unsure what to list, use this as a guide.

If you’re unsure what to list, use this as a guide.

Occasion & Event Wear

Zimmermann, House of CB, Diane von Furstenberg, Karen Millen, Ted Baker, etc.

African Designers

Thebe Magugu, Rich Mnisi, Maxhosa by Laduma, Kílẹ̀ńtàr, Desirée Iyama, Andrea Iyamah, Lukhanyo Mdingi, Mmuso Maxwell, Sindiso Khumalo, Tshepo Jeans, etc.

Streetwear

Supreme, Off-White, Stüssy, Carhartt WIP, Palace, The North Face, Vans, etc.

Cult & Contemporary Fashion

Rick Owens, Essentials, Fear of God, Acne Studios, Yeezy, etc.

Sneakers

Jordans, Nike, New Balance, Adidas, Golden Goose, Common Projects, On Running, etc.

Limited Edition & Collectibles

Air Jordan releases, exclusive sneaker colourways, capsule collections, discontinued popular styles, etc.

Collab Drops

Adidas x Ivy Park, Nike x Off-White, Crocs collaborations, H&M designer collaborations, Converse x Comme des Garçons, Puma x Fenty, Levi’s collaborations, etc.

Independent Labels / Emerging Brands

Broke, Rethread, Artclub & Friends, Float, Cultish, (and similar small-batch or locally produced labels)

International Staples

Zara, Mango, &Other Stories, Cos, Guess, Tommy Hilfiger, Calvin Klein, Ralph Lauren, Massimo Dutti, Reformation, Self-Portrait, etc.

WHAT TO NOT TO LIST

Some items don’t resell well online. Ultra fast-fashion and mass-produced basics often sit unsold and rarely meet buyer expectations.

Please do not list: Shein, Temu, Mr Price, Jet, Legit, Pep, or Ackermans, China town etc.

Listing pieces buyers actively look for improves your chances of a sale and makes browsing easier for everyone.

Items from these brands may be declined or removed by our team.

MINIMUM LISTING PRICE (R400+)

Items priced too low rarely sell online and often get overlooked. Setting a minimum value helps keep the feed full of worthwhile pieces and improves the experience for both buyers and sellers.

Minimum listing price: R400

  • Improves your chances of a quicker sale

  • Keeps browsing clean and curated

  • Helps quality closets and stores stand out

  • Buyers feel confident purchasing

One important thing. The R400 minimum is not an invitation to price an item higher than it is worth just to get it listed. If a piece is genuinely worth R50, pricing it at R400 is not fair to buyers and it will not sell. Our buyers are savvy and they know value when they see it.

If an item does not have real resale value, the honest answer is simply not to list it. Save your energy for pieces that deserve a second life and a fair price.

Items priced below R400 or significantly above their real value may be removed from the platform.

HOW DO PAYMENTS WORK?

When a buyer purchases your item, their payment is held safely by our payment provider TradeSafe until the buyer confirms they are happy with their order.

Once confirmed, here is what happens:

  • A 5% success fee is deducted automatically

  • The remaining balance lands straight in your Kloset Klub wallet

  • Withdraw to your bank account anytime for a small R5 fee (excl. VAT), charged by TradeSafe

Here is exactly how the timeline works after delivery:

  • 24 hours - the buyer confirms receipt. If no action is taken, the order is automatically marked as received

  • 48 hours after receipt - the buyer can request a return. If no return is requested within this window, the sale closes automatically

  • Once the sale closes - your payout is initiated to your Kloset Klub wallet

  • Payout initiated - funds are processed and released to your wallet within 2 days of the sale closing

You will receive a status update notification at every step so you always know exactly where your money is. No guessing, no chasing.

What can I do with my wallet balance?

  • Shop on Kloset Klub - use your balance to buy directly on the platform anytime

  • Top up your wallet - add funds directly to your wallet and use them to shop on Kloset Klub anytime

  • Withdraw to your bank account - anytime, for just R5 (excl. VAT)

HOW MUCH DOES IT COST TO SELL?

Listing on Kloset Klub is completely free.

We only charge when you make a sale:

5% Success Fee

  • Automatically deducted when your item sells. This keeps the platform running, safe and improving for everyone.

**R5 Withdrawal Fee (excl. VAT)

  • A small fee applies when you move your earnings from your wallet to your bank account. This is charged by our payment provider, TradeSafe, not Kloset Klub, and you will always see it clearly before you confirm your withdrawal.

That is it. No listing fees, no monthly subscriptions, no hidden costs.

HOW DELIVERY WORKS

Shipping is built into the platform so you never have to figure it out yourself. Once your item sells, you get a shipping label and clear instructions.

Collection options:

  • Locker drop off - drop your parcel at your nearest Pudo locker

  • Door collection - arrange a pickup from your door and we do the rest

Over 1,200 locker and kiosk points across South Africa. Your buyer gets tracking updates automatically so you never have to chase anything.

Just pack, drop and get paid.

TIPS TO SELL FASTER

-The more people see your listings, the faster you sell. Share your items on social media and WhatsApp groups because people buy quicker from people they already know.

  • Tag @klosetklub-za when you post, we will reshare and help boost your reach.

  • Use clear photos or short videos that show fit, fabric and condition.

  • Hit Generate ✨ and let our AI write your listing description for you in seconds.

  • Reply quickly to buyers to build trust.

  • Price fairly and keep your stock updated.

AUTHENTICITY POLICY

Trust is everything here. We have a zero-tolerance policy for fakes, replicas or dupes.

If you are listing a luxury item, amazing! Just keep your receipt or certificate handy in case we need to verify it for a buyer.

LIST YOUR FIRST ITEM