THE ULTIMATE GUIDE TO SELLING ON KLOSET KLUB

Selling your preloved fashion items online has never been easier, faster, or more secure, thanks to Kloset Klub. If you've been looking for a seamless way to clear out your closet, make some extra cash, and contribute to sustainable fashion, you've found it.

This comprehensive guide will walk you through every step of selling on Kloset Klub, from creating an irresistible video listing to getting paid via our SafePay Wallet.

Ready to turn your closet into cash? Here's exactly how Kloset Klub makes selling preloved fashion simple and rewarding.

1. GETTING STARTED: SETTING UP YOUR KLOSET KLUB ACCOUNT

Before you can start listing those fantastic items, you'll need a free Kloset Klub account.

Our platform is currently a fully-featured, mobile-optimised website, meaning you can sign up and start selling immediately from your phone's web browser, no download required.

HOW TO REGISTER AND CREATE YOUR SELLER PROFILE:

Go to Klosetklub.com: Open your phone's web browser (like Chrome or Safari) and go to www.klosetklub.com.

Our site is designed to give you a seamless, app-like experience.

SIGN UP FOR FREE

Tap the "Sign Up" button. You can register quickly using your email address, Google, or Apple ID.

CREATE YOUR STORE PROFILE

This is your personal shopfront!

Once you're in, you'll be prompted to set up your store.

Choose a store name, upload a clear profile picture (buyers love seeing who they're interacting with!), and write a short, friendly bio about your style.

This builds immediate trust.

VERIFY YOUR EMAIL

Check your inbox for a verification email from us. Clicking this link is a crucial step to secure your account and activate your seller privileges.

ADD YOUR PAYOUT DETAILS

This is the most important step for getting paid!

Go to your profile settings or seller dashboard and add your bank details for payouts. This is essential!

We need this information on file so we can instantly transfer your earnings to you via our SafePay Wallet the moment your sale is complete.

Exciting News! While our mobile website gives you full access right now, the official Kloset Klub app is launching in early December 2025 on both the Apple App Store and Google Play Store!

Already have an account? Great! Skip to the next section.

2. CREATING YOUR WINNING VIDEO LISTING

STAND OUT AND SELL FASTER

WHY VIDEO LISTINGS ARE A GAME-CHANGER

• Transparency: Buyers can see the item's true condition, fabric movement, and how it fits on a real person. No surprises!

• Engagement: Videos capture attention far more effectively than static photos.

• Trust: A confident video listing builds immense trust, reducing questions and speeding up purchase decisions.

HOW TO CREATE YOUR FIRST VIDEO LISTING

1. Simply tap the "Start Selling" button.

2. TAKE A SHORT VIDEO

• Lighting is Key, Find natural, bright light. Avoid harsh shadows.

• Show all angles, film the front, back, sides, and any unique details (embroidery, buttons).

• Highlight the condition, transparency builds trust!

• If possible, wear the item. Show how it moves, how it fits, and give a sense of scale. This is incredibly helpful for buyers.

• Keep it Short & Sweet: Aim for 30 - 60 seconds.

3. ADD PHOTOS

• After your video, you can add up to 10 high-quality photos to complement it. Use these for close-ups of fabric texture, brand tags, or specific details.

4. WRITE A DETAILED DESCRIPTION

• Be specific, include brand, size, colour, material composition, and actual measurements (bust, length, waist) if possible.

• Highlight key features such as "Softest cashmere blend," "Versatile for office or casual," "Perfect for [season]."

• Clearly state "Excellent preloved condition," "Good condition with minor pilling," etc. Be honest!

• Use Keywords, think about what a buyer might search for (e.g., "Maxi dress size 10," "Zara knit sweater").

5. SET YOUR PRICE

• Research, check similar items on Kloset Klub or other platforms.

• Be realistic, factor in brand, condition, original price, and current demand.

• Be competitive, remember, buyers are looking for value.

6. SELECT CATEGORY & BRAND

• Accurately categorise your item (e.g., "Dresses > Midi Dresses") and select the correct brand.

7. CHOOSE SHIPPING (PUDO)

• Select "Pudo Locker" as your shipping option. This is Kloset Klub's preferred, easiest, and most affordable shipping method. More on this in Section 4!

8. PUBLISH

Review everything and hit "Publish"! Your listing is now live and ready to be discovered.

Pro Tip: Watch our quick tutorial video on "How to Make a Kloset Klub Video Listing That Sells 3x Faster" right here: [Embed or link to your video tutorial]

3. RECEIVING OFFERS & COMMUNICATING WITH BUYERS

Once your item is live, expect interest! Kloset Klub's built-in chat function makes communication seamless and secure, helping you close the sale.

HOW IT WORKS

ANSWERING QUESTIONS

• Buyers might use the chat to ask clarifying questions about sizing, fabric, or condition.
• Respond promptly and politely to build trust and increase your chances of a sale.

MAKING A SALE

• A buyer will purchase your item directly by adding it to their cart and checking out at your listed price.
• You'll receive a "Sold!" notification once they've paid.

KEEP IT ON KLOSET KLUB

• Always communicate only through the Kloset Klub website.
• This ensures both you and the buyer are protected by our SafePay and dispute resolution policies.

4. SHIPPING MADE EASY: YOUR PUDO LOCKER GUIDE

Congratulations, your item has sold!

Now for the easiest part: getting it to your buyer using Pudo lockers. Kloset Klub integrates directly with Pudo, South Africa's most convenient locker-to-locker delivery service.

WHY PUDO LOCKERS ARE THE SMART CHOICE FOR KLOSET KLUB SELLERS:

CONVENIENCE

Drop off your parcel at any Pudo locker near you, 24/7. No waiting in queues!

AFFORDABILITY

Pudo offers cost-effective shipping, meaning more profit in your pocket.

TRACKING

Both you and the buyer can easily track the parcel's journey.

STEP-BY-STEP PUDO SHIPPING:

PACKAGE YOUR ORDER

Once your sale is confirmed, carefully package your item.

Use a sturdy envelope or box. Include a personal thank-you note if you like – it's a lovely touch!

GENERATE YOUR PUDO WAYBILL

In your Kloset Klub seller dashboard, navigate to your sold item.

You'll find an option to "Generate Pudo Waybill."

Follow the instructions to get your unique QR code and waybill number.

Find a Locker: Use the Pudo app or website to locate the nearest Pudo locker.

DROP OFF YOUR PARCEL

• At the Pudo locker, select "Send a Parcel."

• Scan your QR code or manually enter your waybill number.

• A locker door will pop open. Place your securely packaged item inside.

• Close the door firmly.

CONFIRM SHIPMENT

Back in your Kloset Klub account, confirm that you've dropped off the parcel.

This updates the tracking for your buyer.

5. GETTING PAID: YOUR SECURE SAFEPAY WALLET

Once the buyer receives their item and confirms that they are happy, your earnings will be released directly into your Kloset Klub SafePay Wallet.

This is our secure, in-app wallet designed for your peace of mind.

WHY SAFEPAY IS THE SAFEST WAY TO GET PAID:

PROTECTION

Funds are held securely until the transaction is complete, protecting both buyers and sellers.

TRANSPARENCY

Easily view your balance, transaction history, and pending payouts.

CONVENIENCE Withdraw your earnings directly to your nominated South African bank account.

HOW TO ACCESS AND WITHDRAW YOUR EARNINGS:

CHECK YOUR WALLET

Go to your 'Account' and tap on ' Wallet'. You'll see your available balance.

ADD BANK DETAILS

If you haven't already (from Step 1), you'll need to securely add your bank account details.

WITHDRAW

Tap "Withdraw Funds," enter the amount you wish to transfer, and confirm.

Funds typically reflect in your bank account within 3-4 business days.

TOP UP & SHOP

Kloset Klub also offers the option to top up your wallet using your bank card, SnapScan various payment methods.

[Link to: "Is Kloset Klub Safe? A Deep Dive into Our SafePay Wallet and Seller Protection" - coming soon!]

START SELLING WITH CONFIDENCE ON KLOSET KLUB TODAY!

You're now fully equipped with the knowledge to start your successful selling journey on Kloset Klub.

Our platform is built around ease, security, and connecting you with eager buyers who appreciate preloved fashion.

By following these steps and leveraging our unique video listing feature, you're not just selling clothes – you're joining a fashion-loving community and making a positive impact on sustainable fashion in South Africa.

Don't let those unworn gems gather dust any longer. List your first item today and experience the Kloset Klub difference!

ABOUT THE AUTHOR

Kim Gouws is the Head of Ops & Seller Success at Kloset Klub, with a passion for sustainable fashion and empowering individuals to monetise their wardrobes.

With seller & customer experience in online marketplaces and a deep understanding of the Kloset Klub platform, she helps thousands of South African sellers easily connect with buyers and turn their preloved items into cash.